As part of the CFDA’s partnership with DHL, the Going Global Master Class was held this week to outline key practices for designers to discover, implement, and capitalize on opportunities to grow their businesses worldwide.
Rachel McGarry, Head of E-Commerce at DHL Express, US, covered a myriad of topics with key statistics related to cross-border trends, expansion strategies, building and optimizing a designer’s website and e-commerce platform, ways that COVID impacted the global supply chain and logistics industries, and more.
A website health checklist of actionable items to create a site that is well prepared for providing international shipping services was also outlined. It included advice on being transparent with shipping costs, international offering, return services, payment options, duties/taxes paid or unpaid information, and more.
McGarry also introduced the DHL Express International Shipping Toolkit to assist designers in understanding how to avoid cart abandonment, golden rules for e-commerce shipping, and how to strengthen your supply chain. DHL’s toolkit can be found here: https://www.dhl.com/discover/en-global/business/getting-to-market/the-dhl-express-international-shipping-toolkit
Additionally, the CFDA and DHL announced the continuation of the DHL Office Hours, which provide designers with the opportunity to speak directly with the DHL team to address more specific questions regarding their supply chains and businesses. Topics can be determined by the designer’s team, but past areas of focus have included imports and exports, duties and taxes, customs clearance, cross-border e-commerce, and more. The DHL Office Hours are currently available only for CFDA Members and Interim Members, but please reach out to CFDA@dhl.com to connect with DHL’s team for future opportunities.
DHL has served as CFDA’s Official Logistics Partner since 2017 and is committed to helping our members expand their businesses globally.
Watch the full conversation above or view directly on YouTube here: https://www.youtube.com/watch?v=QKLodKC-FPw
